Coach/Practitioner

About Us

At the company, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care.

Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With the company, you’ll be part of something bigger than yourself: meaningful work with measurable impact.

We bring this mission to life through Soluna , California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact .

What We’re Looking For

Role Objective

As a Coach/Practitioner, your primary objective is to empower individuals to establish achievable, measurable goals while monitoring progress and fostering sustainable behavioral change. You will deliver platform-based behavioral health care and wellness coaching support to youth and young adults (ages 13-25). This position requires a minimum of 30 to 32 hours per week (including at least one weekend day) . This baseline schedule qualifies you for full-time health benefits, offering a great balance of flexibility and coverage

How You’ll Make an Impact

Providing Structured Wellness Coaching

• Deliver prevention, wellness promotion and psychoeducation through structured coaching sessions.

• Assist with warm handoffs to Care Coordinators & support case management.

• Offer Behavioral Health/ Wellness Coaching interventions.

• Develop individualized care plans to effectively goal set and action plan for positive behavioral change.

• Conduct risk assessment and mitigation.

• Address determinants of positive mental health.

• Support users in identifying problem areas, obstacles, and actionable steps towards wellness goals.

Providing Single Session Wellness Coaching

• Deliver drop-in and single-chat wellness coaching.

• Provide warm handoffs to Care Coordination Team and support with case management.

• Facilitate goal-setting based on immediate individual needs.

• Conduct risk assessment and mitigation.

• Deliver brief prevention, wellness promotion, and psychoeducation.

• Offer brief Behavioral Health/Wellness Coaching interventions.

• *This position is subject to a successful [enhanced] DBS check as part of recruitment procedures.

Screening and Assessment

• Conduct mental health & wellness screenings and progress monitoring.

• Identify users experiencing or at risk of social, emotional, or behavioral difficulties.

• Perform risk assessment and mitigation.

• Support users experiencing crisis and facilitate referrals as needed.

Moderation of Submitted Content

• Moderate journals, goals, and user-submitted content in line with policy and compliance standards.

• Conduct risk assessment through written content.

• Encourage safe engagement relevant to presenting issues.

• Adhere to all safeguarding, data protection, legal, and internal policy requirements.

Warm Handoffs

• Communicate with users and external providers as appropriate to ensure seamless care transitions.

Supervision, Training, and Meetings

• Attend and actively participate in clinical supervision.

• Complete all mandatory in-house training and professional development.

• Attend team and performance management meetings.

Administration

• Maintain accurate and timely records according to the company policies.

• Support operational processes to ensure consistent service delivery.

• Liaise with other professionals as needed around safeguarding and care concerns.

• Maintain certification or licensure (as applicable).

Requirements

What You’ll Bring

Pathway A: Peer Support Specialist

• Holds a current, valid Peer Support Specialist certification in the state of California or Nationally

• Minimum education: GED/High School diploma

• Competency or experience in peer support, strengths-based engagement, and providing emotional/behavioral support.

• Permanently reside within the 48 contiguous United States.

• Preferred: experience with crisis support services or related volunteer work.

Pathway B: Mental Health Support Practitioner

• Education or relevant experience that supports behavioral health/wellness coaching competencies.

• Demonstrates ability to deliver structured and single-session coaching.

• Permanently reside within the 48 contiguous United States.

• Experience in youth mental health, care coordination, or digital behavioral health environments preferred.

Pathway C: Substance Use Disorder (SUD) Counselor

• Holds a current, valid SUD Counselor certification in the state of California.

• Minimum education: GED/High School diploma.

• Demonstrated experience supporting individuals with substance use–related behavioral change.

• Permanently reside within the 48 contiguous United States.

• Preferred: crisis support experience.

*Bilingual in Spanish highly preferred

Benefits

What You’ll Get

Compensation: Starting pay for this role is $26 to $27 per hour . We’re committed to transparency and value our candidates time, which is why we share salary ranges in all states—regardless of local requirements. Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role.

The company offers a competitive base salary, employee equity program, and comprehensive benefits including:

• Excellent Medical, Dental, and Vision Coverage

• Long-Term Incentive Plan (LTIP)

• 401(K) Retirement Plan with company match

• Generous Paid Time Off

• Remote-first flexibility and work-from-home support

• Paid parental leave

• Learning & development opportunities

• 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)

Equal Employment Opportunity

The company is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs.

Reasonable Accommodations

The company is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team.

Ready to Join Us?

If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.