Clinical Research Training Specialist

Join Us in Shaping the Future of Clinical Research

The company is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration—we create an environment where meaningful work drives meaningful change.

At the company, you’ll find

• A culture of respect, transparency, and continuous improvement

• Opportunities for professional growth and learning

• A team dedicated to improving lives through innovation and integrity

If you’re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we’d love to have you on our team.

Job   Role

The company is a rapidly growing research site network specializing in late-phase industry-sponsored trials of novel treatments for psychiatric and neurological conditions, supporting both inpatient and outpatient studies.

The  Training Specialist, Central Clinical Operations  is responsible for building and leading a scalable, network-wide clinical research training and onboarding infrastructure across the company sites. This role serves as the central owner of training consistency, ensuring staff have the knowledge, resources, and demonstrated competencies required to execute high-quality, compliant clinical research.

Reporting to the Senior Manager, Central Clinical Operations, this position combines hands-on training delivery, curriculum development, learning platform management, and process improvement to create scalable training solutions that support staff excellence, operational consistency, and successful study execution across the network.

Key Responsibilities

Training Curriculum & LMS Development

• Design and develop Learning Management System (LMS) modules for standardized training and onboarding across the network

• Develop assessments and evaluation tools to measure training effectiveness and comprehension by clinical operations staff and support role-specific readiness and ongoing professional development across clinical operations teams

• Create training materials and documentation (SOPs, checklists, guides, videos) with meticulous attention to clarity and usability

• Lead adoption of new training and operational platforms (e.g., Monday.com, Trainual, and others), including hands-on development of platform workflows and content

• Develop and implement systems to track training completion, competency milestones, and ongoing education requirements across clinical operations teams

• Aid in the development of standardized onboarding tools for ClinOps roles, including onboarding trackers, role-specific training pathways, competency checklists, and 30/60/90-day development plans to support successful employee integration across clinical operations teams

• Continuously evaluate onboarding effectiveness and improve processes based on feedback, performance trends, and operational needs

Site Training Delivery

• Assess and document site-specific onboarding processes, clinical workflows, and training requirements across the company locations. Develop a standardized onboarding framework that promotes consistency, operational excellence, and role readiness across the network

• Coordinate training delivery across sites in collaboration with Site Managers and site operations by identifying required audiences, managing training schedules, tracking completion, and ensuring effective implementation of learning initiatives

• Drive development of comprehensive trainings and re-trainings across the clinical operations network, ensuring consistency and adherence to regulatory and company standards

• Conduct group re-trainings in person at the company sites, with willingness to travel as needed to support site-specific learning needs

• Partner with Site Managers and site operations to assess operational workflows, identify emerging knowledge gaps or training needs, and provide targeted education and support in response to performance trends, compliance findings, process changes, and evolving study requirements

• Partner with site leadership to establish clear ownership of training responsibilities (e.g., central vs. site staff) while maintaining standardized expectations, materials, and competency requirements across the network

Cross-Functional Collaboration

• Partner with site teams and department heads to identify training gaps and opportunities for onboarding process improvement

• Work with department heads across the network to ensure training requirements are being followed, and staff competency is maintained

• Collaborate with VP of Clinical Operations to align training initiatives with network-wide operational priorities and quality standards

Qualifications

Qualifications

• Bachelor's degree required

• Minimum 2 years of experience as a Clinical Research Coordinator (CRC) in industry-sponsored clinical trials required (in a fast-growing or multi-site organization is a plus)

• Previous experience with directly creating or enhancing the training for clinical research sites required

• Excellent presentation, facilitation, and public speaking skills with the ability to effectively train both individuals and groups

• Willingness to travel up to 40% to the company sites as needed, with flexibility on primary work location contingent on candidate location and onboarding needs

• Self-motivated, proactive, and able to take ownership of curriculum design, content development, and process documentation responsibilities

• Basic understanding of clinical trial regulations (FDA, GCP, informed consent, SUSAR reporting, etc.) required

• Strong written and verbal communication skills with attention to detail and clarity

• Comfort learning new platforms and technology systems independently

• Ability to work across multiple stakeholder groups (clinical staff, department heads, management) to gather requirements and deliver training solutions

• LMS or e-learning tool experience (Trainual, Articulate, Rise, etc) preferred

• Strong preference for candidates based on the East Coast and proximity to one of our network sites (Boston, Watertown, Bronx, Harlem, Philadelphia, and Dallas)

• Background or knowledge in curriculum development or education a plus

• Familiarity with project management or workflow automation tools preferred

Pay :  $70,000-90,000 salary range

Location: Remote;  strong preference for candidates based on the East Coast and proximity to one of our network sites, with consistent travel  (approximately 25-40%) to the company sites required  to fulfill the responsibilities of the role

Benefits

• 401(k) matching

• Medical, Dental, & Vision insurance

• Employee assistance program

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance

The company is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.

In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe. The company participates in E-Verify to confirm employment eligibility.