Chief Commercial Officer

The company operates a patient-initiated clinical research discovery platform live across Europe. We're vendor-cleared at top-tier pharma sponsors and CROs, active outbound engines are running, and our hospital footprint is expanding through technology partnerships anchored in EU interoperability initiatives. The commercial foundation exists. What it needs is the leader who turns it into repeatable revenue and builds the team that scales it — at exactly the inflection point where it matters most.

The Chief Commercial Officer owns the company's revenue. You'll build and lead the sales organisation: enterprise sales into pharma and CRO headquarters, country-level commercial teams across our European markets, revenue operations, and bid and vendor assessment. You'll set commercial strategy, carry the company revenue number, and close the largest deals personally while building the team that takes over.

This is a builder role, not a caretaker role. We expect the CCO to arrive with a live network in the European pharma and clinical research ecosystem — the first flagship deals close on relationships and credibility you already have, not on pipeline you build from zero.

Your responsibilities

Commercial strategy & revenue ownership

• Own the company revenue number and the commercial strategy behind it: segments, markets, pricing execution, and the sequencing of enterprise versus country-level motions

• Set and manage revenue targets, forecasting discipline, and pipeline coverage across the full commercial organisation

• Decide where commercial focus goes — and, just as deliberately, where it does not

Enterprise sales leadership

• Lead and personally drive the enterprise motion into pharma sponsors, biotechs, and CROs at global and European HQ level, through complex multi-stakeholder cycles (clinical operations, patient engagement, procurement, legal, IT)

• Close the first wave of flagship deals personally, activating your existing network from week one, then hire and coach Enterprise Sales Managers to carry the motion

Building the commercial organisation

• Hire, onboard, and lead the sales team: Enterprise Sales Managers, Country Leads across European markets, account research, and revenue operations

• Install the operating rhythm: pipeline reviews, deal qualification standards, CRM discipline in HubSpot, clean handoffs to Customer Success

• Run an AI-leveraged commercial operation: research, account preparation, outreach personalisation, and forecasting all use modern AI tooling — and hire and coach the team to work that way

• Oversee bid and vendor assessment so procurement processes, tenders, and vendor qualifications run professionally and on time

Cross-functional leadership

• Work hand in hand with the COO so commercial motion, partnerships, patient engagement, and delivery reinforce each other rather than compete for the same accounts

• Feed structured market and competitive intelligence into product, pricing, and positioning decisions

• Contribute the commercial evidence base for board reporting and financing milestones

Requirements

• You've carried a company or division revenue number in life sciences and hit it, selling into pharma, biotech, or CROs — and can show the numbers

• You've personally closed complex, multi-stakeholder enterprise deals in the pharma or clinical research ecosystem, and can walk us through the last two: who decided, what nearly killed them, how you won

• You arrive with a live, current network among European clinical operations, feasibility, procurement, and patient engagement leaders

• You've built a commercial team from a small base: hiring, coaching, and installing process without killing pace

• You understand how clinical development decisions are made: who holds budget, how procurement works, where the friction sits in study execution

• You run AI-first and expect the same of your team

• Fluent professional English; French, Spanish, German, or Dutch is a strong plus given our markets

Nice to have

• Experience commercialising a platform or data product rather than a pure services offering

• Experience scaling revenue through and beyond a growth financing round

• Affinity with patient-centric healthcare and clinical research accessibility

Benefits

• Remote work within the EU, with a Belgium-based preference

• Real ownership of the revenue number from day one, not managing someone else's targets

• A fast, transparent hiring process: intro call, hiring-manager deep-dive, practical working session, founder conversation, references — feedback at every step, completed in weeks not months

• A high-velocity, mission-driven team that writes things down, moves fast, and takes AI leverage as a baseline in every role

• The chance to build a commercial organisation from a strong existing foundation — vendor-cleared at top pharma sponsors, active outbound, expanding hospital footprint — rather than from zero