CCM Developer
Company shown to members 🔒 · Remote · US only
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First recorded by Psst: 2 November 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience required (years not stated)
- Where you can live
- US only
- Skills and tools
- excel, sql, javascript, documentation, compliance, quality assurance
- Degree or licence
- Mentioned (bachelor's)
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Job details
- Where you can work
- United States
- Employment type
- Not stated by the employer
- Advertised pay
- Not stated by the employer
- Experience
- Experience required (years not stated)
- Employer publication date
- 23 January 2024
- First recorded by Psst
- 2 November 2026
- Last checked at the source
- 10 November 2026
About the job
Job Title: CCM Developer
Location: Remote
Job Type: Full-time
Job Description
We seek a skilled and experienced Customer Communications Management (CCM) Developer to join our team. As a CCM Developer, you will be responsible for designing, developing, and implementing solutions using CCM applications such as SmartCOMM, xPression, and Thunderhead. Your role will involve working closely with cross-functional teams to enhance customer communication processes and ensure the delivery of personalized and engaging communications.
Key Responsibilities
- Solution Development: Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements.
- Data Transformation: Perform data transformation tasks, including but not limited to, data mapping, XML parsing, and mid-level SQL operations to extract, manipulate, and format data for use in customer communications.
- Template Design: Create and modify templates and layouts for customer communications, ensuring consistency and compliance with branding guidelines.
- Integration: Collaborate with IT teams to integrate CCM applications with other systems and databases for seamless data exchange.
- Quality Assurance: Conduct thorough testing and debugging of CCM solutions to ensure the accuracy and reliability of customer communications.
- Documentation: Maintain detailed documentation of CCM configurations, templates, and processes.
- Collaboration: Work closely with business stakeholders and end-users to gather requirements and provide technical expertise to improve customer communication strategies.
- Training: Provide training and support to end-users on CCM applications and best practices.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in developing CCM solutions using SmartCOMM, xPression, and Thunderhead applications.
- Strong knowledge of SQL for data manipulation and retrieval.
- Proficiency in XML and data transformation.
- Familiarity with Microsoft Word for template design and document generation.
- Excellent problem-solving skills and attention to detail.
- Effective communication and teamwork abilities.
- Ability to work independently and meet project deadlines.
Preferred Skills
- Certification in SmartCOMM, xPression, or Thunderhead CCM applications.
- Experience with other CCM tools or platforms.
- Knowledge of scripting languages (e.g., JavaScript, VBScript).
- Understanding of document composition and variable data printing.
How to Apply
If you are a motivated CCM Developer with the skills and experience required to excel in this role, please submit your resume and a cover letter detailing your relevant experience and why you are a strong fit for this position.
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