Call Centre Agent
Company shown to members 🔒 · Remote · South Africa only
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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Entry-level (years not stated)
- Where you can live
- South Africa only
- Languages
- English
- Skills and tools
- crm, compliance
- Time zone
- UK hours
- Job type
- Full-time
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Job details
- Where you can work
- South Africa
- Employment type
- Full-time
- Advertised pay
- Not stated by the employer
- Experience
- Entry-level (years not stated)
- Employer publication date
- 9 October 2026
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 8 November 2026
About the job
Salary: R23 000 – R25 000 per month
The company is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will own inbound and outbound calls for a UK business.
Role overview
You will handle inbound and outbound calls for a UK business, giving callers a clear, helpful and professional experience. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST).
Key responsibilities
- Take inbound calls and resolve queries
- Make outbound follow-up calls where needed
- Record call outcomes accurately in the CRM
- Follow scripts and compliance requirements
- Meet quality and call-handling targets
What you'll need
- Experience in a call centre or phone-based role
- Clear spoken English with a professional manner
- Experience using a CRM or dialler system
- Typing speed and accuracy
- Able to work 09:00-17:00 UK time (11:00-19:00 SAST)
Nice to have
- Experience with Five9, Aircall or similar
- Experience in sales or collections calls
- Previous work with UK customers
What's on offer
- Fully remote work from anywhere in South Africa
- A stable, full-time role with a UK employer
- Clear expectations and a friendly, supportive team
- Room to grow as the business grows
About the company
The company connects talented South Africans with UK businesses that want reliable, motivated remote team members. We match you carefully, support you through the hiring process and stay in touch once you start, so you can settle in with confidence.
Apply with your CV and a short note on why this role suits you. The company welcomes applications from all suitably capable candidates.
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