Business Intelligence & AI Analyst

The company is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

The company is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, the company has been rated best overall in inventory management software in 2024 by Forbes Advisor.

What you'll do

• Design, build, and maintain Power BI datasets, data models, and dashboards — not just visuals, but the relationships and measures underneath them

• Understand and be able to explain how data flows from source systems through Azure Data Factory into Fabric and into Power BI, well enough to diagnose issues independently rather than escalating every anomaly

• Partner with stakeholders across departments to gather requirements and translate them into technical specs

• Own data accuracy and quality for reporting outputs — troubleshoot and resolve issues as they surface, not just flag them for someone else

• Document data models, datasets, and reporting logic for team continuity and QA

• Actively build AI into the daily workflow — using AI tools to draft queries, DAX/Power Query logic, and documentation, and proactively identifying where AI or automation can replace manual reporting steps — while independently validating correctness before anything reaches a stakeholder

• Identify and build AI-powered automation for manual reporting workflows, expanding self-service analytics and offsetting capacity constraints without added headcount

• Grow into the company’s broader Customer Operations systems over time — ChurnZero, Salesforce, ZenDesk — with training provided as needed. Not an immediate priority for this role, but baseline ChurnZero configuration is expected of every Customer Ops team member, given how central it is to the function.

What you'll bring

• Bachelor's degree in a relevant field (information systems, computer science, business analytics, or similar) — or demonstrated equivalent experience with a track record in BI-specific roles

• 2–3 years of hands-on Power BI experience: building datasets and data models, not just consuming or lightly editing existing dashboards — relationships, DAX measures, Power Query

• Working knowledge of SQL, framed as a diagnostic/conceptual skill (reading and validating data, understanding joins/keys/grain) rather than daily production querying

• Demonstrated ability to explain what data means and where it comes from, not just how to reproduce a report

• AI-native fluency, demonstrated rather than claimed: able to build AI tools into daily BI workflows (query drafting, DAX/Power Query, documentation, automation), independently validate their output before it reaches a stakeholder, and bring a practical sense of what these tools are and aren't good at

It's a nice to have if you bring

• Direct exposure to Microsoft Fabric (lakehouses, dataflows) or Azure Data Factory

• Experience owning a BI dataset/model end-to-end at a prior job, not just building on top of one someone else designed

In return, we offer

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Competitive benefits include medical, dental, vision, and a 401k company match program.

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A flexible PTO policy, allowing you the time you need to recharge.

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A diverse team, where everyone helps each other and inclusion is a core value.

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Remote work flexibility allows you to maintain a work-life balance in a way that suits your needs.

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Frequent company-sponsored events so you can get to know your coworkers.

Why the company?

The company is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company.

At the company, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. The company centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at the company, and bring people into the heart of everything we do.  We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.