Business Analyst I (Remote)

At the company, we believe benefits should be easy for everyone. We combine intelligent technology with human expertise to help organizations anticipate needs, simplify complexity, and create better experiences for employees and HR teams alike. Our people-first culture is built on innovation, accountability, and a shared commitment to delivering meaningful outcomes for the clients and communities we serve. Every role at the company contributes to our mission of helping people thrive through benefits experiences that are smarter, simpler, and more human.

The company is growing and is looking to add a Business Analyst to our team.

The Gig

• Responsible for performing requirements gathering, functional, data analysis, and system design and configuration.

• Leading discovery discussions and documenting with clients

• Working with multiple projects and collaborating with diverse resources to meet timeline objectives.

• Proficiency in recognizing and documenting data types, regulations, mapping, and conversion needs.

• Facilitate communication and collaboration between clients, implementation teams, and stakeholders to meet project timeline goals.

• Engaged in product enhancements for design and testing.

• Collaborate and coordinate with IT (Information Technology) and Product Development teams to conduct system testing and validate bugs.

• Maintain system and instructional documentation for internal and external use.

• Recognize and escalate deficiencies in implementation plans and identify schedule conflicts.

• Engage in continuous business process standardization and re-engineering efforts.

• Assume responsibility for the entire process from initial receipt of work to its resolution and closure.

• Perform research and root cause analyses as compliance-related issues arise.

• Supports in coordinating statistical data for analysis and research conducted by other departments.

• Ensuring the confidentiality of sensitive information and adherence to company guidelines.

• Performs other duties as assigned.

What you need to make the cut

• Bachelor’s Degree (or equivalent) in Business Administration or related field of study

• 2+ years’ experience with either HRIS, payroll, benefits, and/or carrier systems and processes

• Expertise with Excel strongly preferred including:

• V LOOKUP

• Pivot Tables

• Concatenate Functions

• Experience leveraging tools such as SQL, programming, Database experience, strongly preferred.

The pay range for this position is 47K to 70K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation:  If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: [link for members]

Dear Applicant.

At the company, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.  We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are.  It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

Along the same lines, p lease be aware of recruitment scams. The company does not make job offers outside of our official hiring process or request payment or sensitive personal information.  You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

With heart,

The the company Recruiting Team

#LI-Remote