Associate Underwriter — Personal Lines

South Shore Insurance Underwriters (the company)

Work Arrangement: Hybrid or remote opportunities available, subject to location and role requirements.

Schedule: 8:00 a.m.–5:00 p.m. Central Time

Anticipated Starting Base Salary: Based on relevant experience, demonstrated skills, and internal equity.

Travel: Occasional agency visits and team activities, approximately 2–3 times per year. Overnight travel may be required.

Our Hiring Process

At SSI, we're committed to hiring people into roles where they can thrive. As part of the interview process, please complete a brief  Culture Index  survey. This 10-minute assessment isn't a test and there are no right or wrong answers. It simply helps us understand your natural strengths, communication style, and work preferences so we can make the best match for both you and our team.

Please note:  Completion of the Culture Index survey is a required step in our hiring process. Applications will not be considered until the survey has been completed.

Take survey here:   [link for members]

About the company

South Shore Insurance Underwriters is a Gulf Coast–owned and operated Managing General Agent (MGA) serving insurance agencies across a growing number of states. We specialize in excess and surplus lines property and casualty insurance, with strong agency relationships and responsive service at the heart of what we do.

We’re looking for someone who enjoys solving problems, catching details, and seeing work through to completion. You’ll support agents with quotes and policy changes while building your underwriting knowledge with guidance from an experienced team.

Position Overview

The Associate Underwriter supports our Personal Lines team with submission reviews, quoting, policy processing, inspections, and agent service. Assignments include HO6 condominium submissions, wind deductible buyback quotes, endorsements, renewals, and inspection support.

Reporting to the Underwriting Team Lead, you’ll work within established guidelines and assigned authority while receiving ongoing training and coaching.

What You’ll Do

• Review submissions and prepare assigned quotes within underwriting guidelines and authority.

• Request missing information, document underwriting reviews, and refer exceptions when appropriate.

• Respond to agent emails and phone calls regarding submissions, quotes, and policy changes.

• Process assigned renewals and endorsements, including premium-bearing changes.

• Assist with inspection reviews, follow up on outstanding documentation, and review proof of repairs.

• Maintain accurate records of policy changes, communications, and underwriting decisions.

• Manage assignments to meet service standards and communicate questions or delays early.

• Participate in coaching, quality reviews, team coverage, and occasional agency visits.

What You’ll Bring

• Strong attention to detail and comfort working with premiums, coverage limits, and deductibles.

• Clear written and verbal communication and comfort assisting agents by phone.

• Strong organization, follow-through, and ability to manage competing priorities.

• Sound judgment about when to work independently and when to seek guidance.

• A willingness to learn, apply feedback, and collaborate with teammates.

• Familiarity with Microsoft Outlook, Word, and Excel and the ability to learn insurance systems.

Personal lines insurance, agency service, policy processing, or underwriting support experience is preferred. Candidates with transferable customer service or administrative experience who demonstrate strong accuracy, judgment, and learning ability are also encouraged to apply.

What We Offer

• Company-paid BCBS health and dental coverage for full-time employees.

• Competitive compensation within the posted salary range.

• 401(k) with a 4% employer match.

• Flexible work arrangements consistent with position requirements.

• Generous paid time off and 12 annual paid holidays.

• Hands-on training, coaching, and professional development opportunities.

The company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status.