Associate Lead - OpenData

The company Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of the company are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The company OpenData is global reference data for healthcare professionals and organizations. It contains addresses, emails, specialties, demographics, compliance data (license information and industry identifiers), and affiliations. It will be available in 100+ countries by the end of 2025 and 125 countries by the end of 2025.

As our associate lead, you will guide and develop a remote team of researchers who identify various data related to OpenData while following compliance and quality standards. You will design data production processes and execute process and technology improvements. You are fully responsible for your team's performance (efficiency and quality).

To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, methodical, and socially skilled. You communicate effectively with managers, analysts, and researchers.

We care about a great cultural fit. You should enjoy working remotely and quickly in multi-cultural teams. If you are excited about leadership, operations, and working for a fast-growing tech company, we are the optimal fit.

Overall, this is an exciting opportunity for someone with strong leadership and operational skills to make a significant impact in the life sciences industry.

What You’ll Do

• Lead a team with a headcount of 30+

• Implement impactful quality and efficiency projects

• Build a dynamic, proactive, and high-performing team

• Own your team’s KPIs and its performance

• Escalate all risks and incidents early and unambiguously

Requirements

• Experience in business processes management

• Demonstrated Leadership Potential

• Skilled with spreadsheets

• Adaptability in International or Remote Settings

Nice to Have

• Connection with life sciences (education or professional experience)

Interviewing with the company

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with the company previously.

• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

• If moving to the interview stage, the process is as follows:

• A conversation with the hiring manager

• A practical case exercise

• A final conversation with our group's Senior Leader.

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Opportunity to work in a diverse and international workspace

• Life insurance

• Charity bonus

• Pension bonus

• Fitness reimbursement

Compensation

• Total compensation: 28,000 - 40,000  EUR

• The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

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The company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, the company is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [link for members]