Application Support Specialist- EMR
Company shown to members 🔒 · Remote · Location not stated
Apply free: 3 jobs are on us✨ Tailor my resume for this job🎤 Practise the interview question, free
✓ Straight from the company's own careers page. No middlemen, no “we'll send you a check for equipment”. How we check jobs
✓ Sent 100 applications and heard nothing? Make this one count: tailor your resume to this ad in one tap, free.
✨ Not sure this is the one? Get your remote job matches in 30 seconds →
First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
Practise the first interview question for this job
If the company replies, the first call usually starts with a question like this. Vague answers are the easiest to reject. Write yours and get an AI score in under a minute.
The 20-second read
- Experience
- 2+ years required
- Where you can live
- Location not stated
- Skills and tools
- customer success, onboarding, troubleshooting, technical support, customer service
Read from the ad by Psst's rules. Check the full ad below before applying.
Job details
- Where you can work
- Location not stated
- Employment type
- Not stated by the employer
- Advertised pay
- Not stated by the employer
- Experience
- 2+ years required
- Employer publication date
- 29 June 2026
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 10 November 2026
About the job
We are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to the company the company/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.
Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and the company systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based the company information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.
Key Responsibilities
•
Consult with customers on EMR optimization efforts.
•
Provide best practices to ensure customer success with the EMR.
•
Perform complex configurations to improve workflow efficiencies.
•
Provide an exceptional customer experience in every interaction.
•
Provide training to client users during deployment to alleviate the training burden from the project team.
•
Provide ongoing product education for existing customers.
•
Escalate bug fixes to appropriate staff as needed.
•
Take initiative to maximize opportunities for personal growth in product knowledge.
•
Assist the deployment team with onboarding tasks.
•
Requires up to 10% travel.
Required Qualifications
•
Education: Must obtain applicable product certifications within 90 days of hire.
•
Experience
•
2+ years of experience providing customer service/support to commercial clients.
•
Experience using and troubleshooting business applications.
•
Effective written and verbal communication skills.
•
Skills
•
Ability to clearly communicate with professional clients at all levels.
•
Strong organizational skills.
•
Oral presentation, training, and public speaking experience.
•
Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.
Why Join Us?
At MIE and the company the company, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:
•
Competitive compensation
•
Comprehensive benefits package including the company/dental/vision insurance
•
401k with company match
•
Unlimited Paid-Time off
•
Quarterly bonus program
•
Flexible work schedule
•
Remote work
The company the company the company and the company the company are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply free: 3 jobs are on us✨ Tailor my resume for this jobPrepare with the Apply kit
- Open 4 months
- No pay listed
Similar remote jobs
- Application Support Specialist- EMRLocation not stated
- Application Support Specialist - Overnight M-FLocation not stated
- Application Support Engineer Team LeadLocation not stated
- Application Support Engineer (GCP & Media Platforms)Location not stated
- Technical Support Specialist ILocation not stated
Explore more jobs
A resume that gets past the first 6 seconds
Recruiters skim. The Psst resume coach fixes what makes them skip you, line by line, and one tap tailors it to the exact job you're applying to.
- 1Every line checkedWeak starts, clichés and AI-sounding phrases flagged, with a 3-question fix.
- 2Tailored to the jobSee which skills and tools from the ad your resume is missing. Try it free on one of your matches.
- 3Ready for remoteTime zone, tools and proof you work on your own, the things remote teams look for.
- 4Looks the partOne page, 6 designs, 8 colours and a matching cover letter, free to build. Premium downloads the PDF and Word files.
Example with made-up details. The score is the builder's own check, not an ATS rating or a promise of an interview.