Accounts Receivable Consultant (O2C) - 6 months FTC

At the company, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

Responsibilities

• Support daily Billing and Collections activities, responding to operational queries and managing complex cases.

• Act as an experienced point of contact, troubleshooting and resolving complex operational issues across Billing and Collections.

• Provide additional hands-on operational support and capacity across the team as required.

• Support Billing and Collections Managers with ongoing transformation and implementation projects, contributing to process improvements, documentation and standardisation.

• Support User Acceptance Testing (UAT), system and process implementation, go-live activities and the transition into business as usual.

• Collaborate with Finance and cross-functional stakeholders on operational and project-related activities.

• Share knowledge and expertise across the team, supporting effective ways of working and consistent processes.

Skills and Experience

• Strong experience in Accounts Receivable, Billing and Collections.

• Strong working knowledge of NetSuite, Salesforce with practical, hands-on experience across Billing and Collections.

• Solid understanding of the end-to-end Order-to-Cash (O2C) process.

• Experience supporting transformation, process improvement or system implementation projects.

• Experience with reporting using Excel, Google Sheets and Looker.

• Hands-on experience with Billing and Collections operations, process documentation and standardisation.

• Experience supporting UAT and system or process implementation activities would be advantageous.

• Ability to quickly understand existing processes, work independently and provide effective operational support.

• Strong problem-solving skills, with a practical and hands-on approach to resolving issues.

• Excellent communication and stakeholder management skills, with a positive and constructive approach to collaboration.

• Comfortable working in a fast-paced environment and balancing day-to-day operational responsibilities with project priorities.

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We build
together

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

The company is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

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