Account Manager – SAAS Sales

We're looking for an Account Manager to join our Sales team. You'll grow revenue from the accounts you're given as well as finding new accounts— prospecting into target accounts, expanding existing customers, and working with our partners to close deals from first call to signed order.

The company is an AI software company headquartered in Tysons, Virginia. Our enterprise AI platform helps organizations search, analyze, redact and act on their video, audio, images, documents and text. More than 100 agencies and organizations use the company, from police departments, prosecutors and federal, state and local government to hospitals, banks and law firms. Customers run it in their own cloud (Azure or AWS), on-premises, in government cloud (including FedRAMP High environments through our hosting partner) or fully air-gapped. We're ISO/IEC 27001 certified in our own name, and we support CJIS, HIPAA (with BAAs), PCI-DSS, GDPR and FERPA requirements.

What You'll Sell

Our products

• AI Intelligence Hub: AI agents, no-code workflows and search that gives cited, auditable answers from an organization's own files, using the AI model the customer chooses.

• Redactor: bulk redaction of faces, license plates, voices and personal data (PII, PHI, payment data) across video, audio, images and documents.

• AI Live Insight: real-time AI video analytics on cameras customers already own.

• Digital Evidence Management (DEMS): evidence intake, review and sharing with a full chain of custody.

• Enterprise Video Platform (EnterpriseTube): secure video hosting, live streaming, captions, transcription and search.

• All of them run on Nexus , our common content platform, and connect to cameras, VMS and body-worn systems, case and records systems, CRMs, LMSs and cloud storage.

Solutions we offer (details on each page)

• Smart City

• Video Intelligence

• Evidence & Investigations

• Records & Transparency

• Knowledge & Documents

• Operations & Learning

Industries we serve: Public Safety & Justice , Government , Healthcare , Financial Services , Legal , Education , Manufacturing & Energy , plus insurance, transportation, sports and media ( all industries ).

How we sell: directly and with partners. Resellers and VARs, distributors such as TD SYNNEX, Carahsoft, CDW-G and Insight, system integrators, MSPs and referral partners help us reach buyers. Public-sector customers can buy through contract vehicles including GSA MAS, NASA SEWP V, NASPO ValuePoint, Sourcewell, OMNIA Partners, Texas DIR and PEPPM.

About the Role

This is a full-cycle sales role. You'll manage a mix of assigned target accounts and existing customers, create new opportunities through outbound calls and email, work with resellers and referral partners on shared deals, and close business yourself, starting with deals below USD 30,000 and moving to larger ones as you prove wins. You'll work closely with our RevOps Manager, business development and pre-sales teams.

What You'll Do

• Manage a mixed portfolio of assigned target accounts and existing customers, with a plan for each.

• Prospect into your target accounts by phone, email and LinkedIn to create new opportunities.

• Expand existing customers through upsell and cross-sell, and handle their renewals from start to signature.

• Work with resellers and referral partners on shared accounts: joint calls, deal registration and follow-up.

• Run discovery, bring in pre-sales for demos, and close deals yourself.

• Prepare proposals and pricing, and bring in the RevOps Manager for larger or non-standard deals.

• Forecast honestly and update HubSpot every day.

What We're Looking For

• 3+ years in full-cycle B2B sales or account management in any industry, covering both prospecting and closing.

• Outbound calling experience with US prospects, customers or partners.

• A track record against new-business, renewal or expansion targets, with numbers you can share.

• Comfortable negotiating price, contracts and renewals.

• Bachelor's degree in any subject (completed).

• Fluent English, spoken and written, with a natural phone manner.

• Regular user of AI assistants and CRMs (HubSpot, Salesforce, Zoho or similar).

Strong Pluses

• Background in software, SaaS or other technology sales.

• Hands-on channel or partner sales experience.

• Exposure to public-sector, healthcare, financial or legal buyers and their compliance needs.

• Studies or work experience in a technical field such as Computer Science or IT.

How You're Paid

Base salary paid monthly, plus commission on what you close and expand. Pay reflects your experience and US software sales benchmarks, with room for exceptional candidates.

Benefits

Our package: health insurance (OPD/IPD), dedicated maternity cover, car support program, leave encashment, EOBI, provident fund, referral bonus, quarterly performance pay and a clear path to grow. Benefits differ by location.

Working Hours

• Monday to Friday, 9 AM to 6 PM Eastern.

• Good internet, a power backup and a quiet setup for calls.