Senior Account Manager

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for our clients.

Podean is seeking a Senior Account Manager with deep eCommerce and marketplace experience to lead and grow complex Mercado Libre & Amazon-focused client relationships. This role will serve as a strategic partner to clients, owning end-to-end account strategy, cross-functional execution, and long-term growth across Amazon and other marketplaces. The ideal candidate brings strong commercial judgment, a consultative mindset, and the ability to operate independently in a fast-paced, global environment.

What You’ll Do

• Partner with senior client stakeholders to own and grow complex Amazon, MELI and Walmart programs, serving as a strategic advisor and primary point of contact

• Lead end-to-end account strategy across Mercado Libre, Amazon and other marketplaces, with a strong focus on eCommerce growth, retail fundamentals, and performance optimization

• Develop and execute long-term strategic roadmaps tied to client business goals, revenue growth, and marketplace expansion

• Identify, scope, and drive new opportunities across media, retail operations, creative, and marketplace capabilities

• Lead business reviews and executive-level presentations, delivering clear, data-driven insights and forward-looking recommendations

• Translate marketplace data into actionable strategies, balancing performance, efficiency, and brand objectives

• Oversee cross-functional delivery with internal media, creative, retail, and sales teams, ensuring timelines, quality, and accountability

• Proactively monitor account health, flag risks early, and solve complex client or performance issues independently

• Own all client communications, meetings, presentations, and deliverables with a high bar for clarity, accuracy, and follow-through

• Mentor junior account team members and contribute to internal best practices, playbooks, and process improvements

• Stay ahead of Amazon and marketplace trends, policy updates, and emerging opportunities, sharing insights internally and externally

• Support onboarding of new clients and help shape scalable, repeatable account management standards

• Drive innovation beyond core Amazon programs, expanding into additional marketplaces or capabilities as client maturity grows

What We’re Looking For

• Bachelor’s degree in marketing, advertising, business, or a related field

• 5+ years of experience in eCommerce, digital media, or marketplace-focused roles (required)

• Proven experience owning senior client relationships and managing complex, high-impact accounts

• Strong understanding of Mercado Libre and Amazon advertising, retail fundamentals, and marketplace operations

• Demonstrated ability to think strategically while also executing with precision and autonomy

• Excellent communication, presentation, and stakeholder management skills

• Highly organized, detail-oriented, and commercially minded, with strong business judgment

• Comfortable leading cross-functional teams and influencing without direct authority

• Fluency in Spanish and English (written and verbal)

• Proficiency in Google Workspace or Microsoft Office tools

• Experience mentoring or guiding junior team members preferred

Why Join Podean?

Podean is proud to be recognized as one of  Digiday’s Best Employers for Remote Employees . We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture.

You’ll join a globally connected, award-winning team that values

• 💰  Competitive compensation - aligned to experience and market benchmarks

• 🌎  Global collaboration  - working with experts across regions and time zones

• 🚀  Career growth and development  - opportunities to evolve as we scale

• 🏝️  5-Year Sabbatical  +  Travel Stipend  - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring

• 💬  Positive-energy culture  - grounded in respect, inclusion, and accountability

• 🏆  Meaningful impact  helping some of the world’s most progressive brands grow