Senior Account Executive- Jamaica

Senior Account Executive - Jamaica

Job Summary

The Regional Manager is responsible for driving revenue growth within Jamaica  by selling managed services , and IT solutions including cloud, cybersecurity, business continuity solutions , and Value Added Resale (VAR) to enterprise and mid-market customers. This role requires a deep understanding of the region and the ability to build and maintain strong client relationships, and the capability to manage a sales team to meet and exceed targets. The Senior Account Executive will work closely with cross-functional teams, including senior management, marketing, solutions , and service delivery, to ensure client satisfaction and growth.

Key Responsibilities

• Sales Strategy and Planning

• Develop a market sizing and Go-to-Market Plan for the territory.

• Develop and implement a strategic sales plan for the region to achieve revenue and growth targets.

• Identify and prioritize key markets, customer segments, and opportunities for managed services within the region.

• Forecast sales goals and objectives for the region, adjusting strategies as necessary to meet targets.

• Market Leadership

• Develop thought leadership platforms to drive outsourced IT, cloud services and managed services agendas in the region.

• Promote sovereign cloud services agenda and sovereign data management as fundamental to national data integrity and defense.

• Become a regionally-recognized subject matter expert on subjects relating to sovereign data, IT integrity, cyber security and digital transformation.

• Client Relationship Management

• Build and maintain strong relationships with key decision-makers and influencers within major government and pr i vate sector accounts.

• Understand client needs and tailor managed services solutions to meet their business objectives .

• Ensure high levels of customer satisfaction and foster long-term relationships to encourage repeat business.

• Team Leadership

• Lead, mentor, and develop a team of sales professionals to achieve individual and team sales targets.

• Conduct regular sales training and coaching sessions to enhance the team’s skills and knowledge.

• Monitor and assess team performance, providing feedback and taking corrective actions when necessary.

• Business Development

• Identify new business opportunities within the region, including potential partnerships and strategic alliances.

• Engage in prospecting and lead generation activities to build a robust sales pipeline.

• Represent the company at industry events, conferences, and networking opportunities to promote managed services offerings.

• Collaboration and Cross-Functional Coordination

• Work closely with marketing to develop and execute regional marketing campaigns and initiatives.

• Collaborate with solutions and technology partners to stay informed about the latest managed services offerings and product updates.

• Collaborate with service delivery teams to ensure successful implementation and ongoing support for clients.

• Reporting and Analytics

• Track and report on sales performance, providing regular updates to senior management.

• Use CRM tools and analytics to monitor sales activities, pipeline, and results.

• Report and a nalyze market trends and competitor activity to adjust strategies and tactics accordingly.

Qualifications

• Bachelor’s degree in Business , Marketing, or a related field (MBA preferred).

• Minimum of 5-7 years of experience in sales, with a focus on managed services, IT services, or technology solutions.

• Proven track record of achieving or exceeding sales targets in a regional or national role.

• Good understanding and experience implementing proven sales methodologies .

• Strong leadership skills with experience managing and developing sales teams.

• Excellent communication, negotiation, and presentation skills.

• Deep understanding of managed services, including cloud services, IT infrastructure, cybersecurity, and related technologies.

• Ability to travel within the region as needed.

Preferred Skills

• Experience with CRM software (e.g., Salesforce).

• Strong network of contacts within the region, including senior management within target verticals, public sector, and industry peers .

• Strategic thinker with the ability to execute tactical plans.

Work Environment

This role is hybrid, starting in a purely remote setting with a possibility to work in a regional office .  A ll required equipment will be provided .   Frequent travel within the region is required .