Sales Development Representative

Job Summary

Creative Chaos is looking for a proactive and detail-oriented  Inbound SDR  to manage all incoming sales inquiries. Your primary responsibility is to engage, qualify, and schedule meetings between these leads and our Account Executive (AE).

Key Responsibilities

• Respond Promptly  to inbound leads (within defined SLAs).

• Conduct Initial Outreach  via personalized emails, phone calls, and SMS.

• Schedule Meetings  between qualified prospects and the AE using HubSpot Meetings.

• Maintain CRM Accuracy  by logging all activities, notes, and lead dispositions in Hubspot.

• Nurture Cold Leads  who aren’t ready to buy yet—add them to follow-up cadences or hand-off to marketing.

• Monitor and Triage  website contact forms, inbound calls, demo requests, and email inquiries.

• Collaborate Closely  with AEs to ensure a seamless handoff and calendar alignment.

• Provide Feedback  to marketing and sales teams on lead quality and recurring patterns.

Requirements

• Bachelor’s degree in business, marketing, or a related field

• 1–3 years in a similar role.

• Strong written and verbal communication skills (clear, concise, persuasive).

• Experience with CRM systems like HubSpot.

• Comfort with phone outreach and handling objections or questions from prospects.

• Highly organized and process-oriented — you don’t let leads slip through.

• Self-starter: you’re proactive, responsive, and accountable.

• Tech-savvy: Familiar with email tools, calendar scheduling platforms, SMS platforms, and sales enablement tools.