Remote Triage Nurse (Full-Time)

About Diana Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!

Description

We are looking for a full-time LPN passionate about all aspects of women’s health to provide direct patient care as part of an interdisciplinary care team and to serve as the first line of communication with patients in our clinical phone and messaging triage during office hours. The ideal candidate thrives in a busy practice, loves women’s health and building relationships with patients, is an excellent problem-solver and communicator, and is able to multi-task easily. Bilingual skills preferred with a preference for Spanish language, open to other languages.

What you’ll do

Patient Care

• Act as the first line of call in clinical communications for patients, within guidelines/protocols

• Administer injections and medications

• Provide direct clinical care as needed for minor check in visits or lab draws

• Provide supporting paperwork and education for patients

• Support clinic visits as appropriate and per training when needed

Administrative

• Support the everyday flow of clinic acting as back up support for MA

• Maintaining logs

• Cleaning of rooms as needed and sterilization of instruments

• Obtaining and transcribing patient medical records

• Additional workflow items as the need arises

Qualifications

• Current certification as a Tennessee Licensed Practical Nurse

• 2+ years of experience in an outpatient preferred

• Excellent communication, interpersonal, and organizational skills

• Strong computer skills and familiarity with EMRs

• Lactation certification (IBCLC, CLC, CLE) preferred, but not required

• Bilingual, Spanish skills preferred

Benefits

• Competitive compensation

• Health; dental & vision, with an HSA/FSA option

• 401(k) with employer match

• Paid time off

• Paid parental leave

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement

• Positive, can do / how can I help attitude

• Empathy for our team and our clients

• Taking ownership and driving to results

• Being scrappy and resourceful