Productivity Specialist

Experience level: not applicable.

You will provide

• Ownership and continuous improvement of labour standards, productivity frameworks and work measurement methodologies across the retail network.

• Development of clear and practical labour standards that support efficient, consistent and commercially effective store execution.

• Governance of labour assumptions, activity timings and productivity standards as operational requirements evolve.

• Work measurement insights that simplify store routines and reduce non-value adding activity.

• Assessment of the impact new processes, standards and operating models have on store workload, labour requirements and execution capability.

• Practical implementation approaches that are simple, sustainable and easy for Store Managers and field teams to adopt.

• Operational productivity input into business cases, project plans and change initiatives where store execution is impacted.

• Collaboration with IT, Digital and Project teams to design, implement and optimise systems and tools that improve store productivity and reduce administration.

• Productivity insights, reporting and continuous improvement initiatives that improve labour effectiveness and operational performance.

What We Offer

• Join a high-performing team within a leading Australian retail organisation recognised for innovation.

• Enjoy flexible working arrangements that support work-life balance.

• Access generous parental leave and additional leave benefits, including birthday leave.

• Benefit from health, wellbeing and lifestyle discounts, including fuel savings.

• Access financial benefits including an employee share plan and novated leasing.

• Be recognised and rewarded through our service recognition program.

• Play a key role in improving productivity, operational efficiency and store execution across a national retail network.

About You

• Demonstrated experience in productivity, labour standards, work measurement, operational improvement, workforce optimisation or store operations.

• Experience translating operational activity requirements into practical standards, processes or tools for frontline teams.

• Strong understanding of multi-site retail operations and the practical impact process, system and operating model changes have on stores.

• Strong analytical capability with the ability to interpret productivity, workload, labour and operational performance data.

• Experience supporting the design, implementation or optimisation of systems, reporting tools and digital solutions that improve operational execution.

• A passion for continuous improvement and delivering practical solutions that make it easier for stores to operate effectively.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.

Viva Energy Retail comprises over 1,000 retail, convenience and quick service restaurant locations, including brands such as OTR, Reddy Express, Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jack's, Oporto, Guzman y Gomez and many others. Viva Energy Retail is part of the Viva Energy Australia Group, an ASX-listed company helping Australians reach their destination by refining, importing and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint, there has never been a more exciting time to join Viva Energy Retail as we continue to redefine the retail landscape across