Principal Engineer, Digital Workplace Technology Engineering

Experience level: director.

The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU’s digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation.

Responsibilities

Technology Strategy & Architecture

• Define and lead the technical vision, roadmap, and standards for NBCU’s digital

workplace platforms across collaboration, endpoints, and AI.

• Own the end-to-end architecture for Workplace Technology Engineering, ensuring

alignment with enterprise architecture, security, and compliance requirements.

• Serve as a technical authority for complex system design, scalability, and long-term

platform evolution.

Digital Workplace Platform Engineering

• Lead design and engineering of enterprise workplace services, including:

• Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)

• Identity & security (Entra ID, Purview, Defender)

• Endpoint engineering (Intune, JAMF, SCCM)

• Unified communications, telephony, and conferencing solutions

• Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization.

• Drive global consistency across workplace technologies supporting hybrid work environments.

AI & Workplace Intelligence Engineering

• Architect and deliver enterprise AI capabilities, including:
• Microsoft 365 Copilot and Copilot Studio

• Power Platform (Power Apps, Power Automate)

• Enterprise AI and low-code automation solutions

• Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making.

• Establish standards for:
• AI governance, security, and responsible use

• Data protection, privacy, and compliance within AI solutions

• Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU.

Engineering Excellence & SRE Practices

• Apply Site Reliability Engineering (SRE) principles across workplace platforms:
• Define and manage SLIs/SLOs

• Improve observability and monitoring

• Automate operations to reduce manual toil

• Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms.

Leadership & Cross-Functional Influence

• Act as a senior technical leader and mentor across WTE engineering teams.

• Lead architecture reviews, engineering design boards, and technical decision-making forums.

• Partner closely with:
• Workplace Operations

• Cybersecurity & Risk

• Enterprise Architecture

• Product & Business stakeholders

• Influence strategic decisions and ensure alignment between technology investments and business outcomes.

Innovation & Transformation

• Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption.

• Evaluate and integrate emerging technologies in:
• Generative AI and LLM ecosystems

• Digital employee experience (DEX) platforms

• Automation and low-code development

Enable continuous improvement of employee experience across NBCU’s global workforce.

• 12+ years of experience in enterprise engineering, platform engineering, or workplace technology

• Deep expertise in:
• Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive)

• Endpoint engineering and device management platforms (Intune, JAMF, SCCM)

• Cloud platforms (Azure preferred)

• Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms

• Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform

• Knowledge of MLOps, DevOps, and platform engineering best practices

• Experience in media, entertainment, or large global enterprise environments

• Familiarity with NBCU-specific platforms (e.g. Intranet, employee portals, custom digital experiences)

• Proven experience leading large-scale enterprise platform transformations

• Strong architectural, analytical, and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong business acuity, including understanding and practical application of relevant market/industry trends

• Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring organization and time management.

Additional Requirements

Fully Remote:  This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the  Benefits page  of the Careers website. Salary range: $180,000 - $210,000  (bonus and long-term incentive eligible)

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As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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