Oracle Fusion Service Functional Consultant

BlackStone eIT · Remote · India, Egypt only

India, Egypt onlyExperience not statedOpen 2 weeksLooks fresh

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Posted on BlackStone eIT's own careers page on 14 October 2026. You apply directly with the company.

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About the job

Responsibilities

  • Run discovery and design workshops with business teams for service request and work-order processes
  • Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs
  • Set up the customer self-service portal (Digital Customer Service)
  • Prepare functional designs, test scripts and training material
  • Lead SIT and UAT for your area and support go-live and hypercare

Requirements

  • 6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations
  • Hands-on set-up of service requests, work orders, queues and SLAs
  • Functional design and workshop experience with business users
  • Able to travel to Dubai regularly
  • Excellent written and spoken English

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