Italian-Speaking Customer Solutions Specialist
transcosmos (TCIS) · Remote · Italy only
Apply on transcosmos (TCIS)'s site
Posted on transcosmos (TCIS)'s own careers page on 15 May 2026. You apply directly with the company.
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About the job
Make a real impact every day!
As a Customer Solutions Specialist, you’ll support customers via phone and email, resolving service and technical inquiries with confidence and care. You’ll troubleshoot issues, provide clear solutions, and keep customers informed throughout their cases.
What You’ll Do
- Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers
- Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed
- Maintain data privacy and security compliance while collaborating effectively with customers, engineers, and internal teams
Please note that although this is a remote position, the work must be performed within Hungary!
Requirements
What You Bring
- Strong communication skills in English (B2) and Italian (C1)
- Customer-focused mindset and problem-solving skills
- Good organizational skills and attention to detail
Benefits
Why Join Us?
At Transcosmos , you’ll find a supportive team environment with real opportunities to grow.
- Paid training
- Competitive salary
- Cafeteria benefits
- Medicover
Apply on transcosmos (TCIS)'s site
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