Healthcare Credentialing Specialist

Job Title: Healthcare Credentialing Specialist

Position Type: Full-time

Working Hours

Monday to Friday: 12:00 PM–6:00 PM Pacific Daylight Time

Saturday and Sunday: 8:00 AM–10:00 AM and 2:00 PM–5:00 PM

Salary rate: $5-$6

Job Responsibilities

• Manually verify physician licenses using official state medical board and government regulatory websites.

• Access national license index databases and relevant authority databases to cross-reference physician information.

• Confirm that each physician’s license is active, valid, unrestricted, and appropriate for the state in which they intend to practice.

• Verify whether physicians are authorized to prescribe in the states they claim to serve.

• Review physician information submitted during onboarding and identify discrepancies, restrictions, disciplinary actions, expirations, or missing details.

• Document verification results accurately within the company’s digital prescribing platform.

• Provide physicians and internal teams with verification feedback within one hour during designated business hours.

• Escalate questionable, incomplete, or potentially invalid credentials to the appropriate compliance team.

• Maintain accurate records and audit trails of all verification activities.

• Protect physician and organizational information in accordance with HIPAA and company confidentiality requirements.

• Work independently and communicate effectively in an asynchronous remote environment.

Requirements

• At least one year of experience in medical credentialing, provider enrollment, physician licensing, healthcare compliance, or a related healthcare administrative role.

• Experience researching and verifying information through state medical boards, government websites, or regulatory databases.

• Familiarity with physician license status, expiration dates, restrictions, disciplinary actions, and prescribing eligibility.

• Strong understanding of HIPAA, patient confidentiality, and secure handling of sensitive information.

• Excellent attention to detail and ability to identify inconsistencies across multiple sources.

• Strong written English communication skills.

• Ability to meet a one-hour turnaround time during working hours.

• Reliable computer, stable internet connection, and ability to access U.S. government and state regulatory websites.

• Comfortable using VPN or other approved secure-access tools when required.

• Ability to work independently with minimal supervision while maintaining high productivity and accuracy.

Basic Requirements

• Must speak and write English clearly and professionally.

• Must have relevant work experience.

• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).

• Must be available to attend video meetings with camera on when required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.

• Internet: Stable high-speed internet connection (minimum 25 Mbps).

• Audio: Noise-canceling headset.

• Video: Working webcam for virtual meetings.

• Workspace: Quiet and professional work environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.