Commercial Lines Account Manager

Commercial Lines Account Manager

Company Profile and Description

Agency Administrators, Inc. is expanding, and we have an opening for a Commercial Lines Account Manager to join our award-winning team.

Agency Administrators, Inc. is an independent insurance agency service center successfully serving clients throughout CT, NY, MD, MA, NC, SC, FL and more.

We are a proud and passionate company that invests heavily in technology and education to ensure that we have the best tools and knowledge.

Position Type: Full – Time

Hours: Monday through Friday 9:00 AM EST- 5:30 PM Eastern Standard

Education Required: Current P&C Producer license

Experience Required: 3 years minimum Commercial Lines experience

Essential Duties and Responsibilities

• As a member of the Commercial Lines team, you will work with a variety of carriers and customers to create an outstanding customer experience.

• Handle daily communications among clients, producers and underwriters.

• Maintain agency system/applications with current information

• Address Customer inquiries regarding their insurance coverages

• Process Insurance Applications, Endorsements, Binders, Quotes, Rating, etc.

• Market accounts to multiple Insurance carriers

• Claims reporting and follow up between Insurance Carrier and Insured when appropriate.

• Respond to client inquiries/issues within SLA timelines.

• Inform and educate clients about coverage, exclusions and exposures; documenting electronic files accordingly.

• Assist clients in making appropriate coverage changes.

• Act as coverage/risk consultant for agents’ accounts where we have responsibility for sales.

• Respond to clients’ needs by producing binders, certificates, policies and other related items accurately and timely.

• Ability to analyze, negotiate and prepare carrier renewal.

• As appropriate, market, negotiate, prepare, and analyze alternative renewal options.

• Input required renewal information into system, as necessary.

• Cross selling / Up selling lines of coverage when working with accounts for agents who purchase the sales module.

Competencies

• 3+ years of commercial lines insurance experience

• Must have a P&C producer license

• Experience servicing multi line commercial mid/large market accounts

• Must have strong written and verbal communication skills

• Must be passionate about delivering customer service at a high level

• Must be able to build productive relationships and strong rapport with VIP clients

• Must be self-motivated and competitive

• Must have solid organizational, time management and prioritization skills

Great reasons to join Agency Administrators, Inc. include

• Competitive salaries – Based on experience and performance

• Generous benefits package

• Paid time off for holidays, vacations, and sick time

• 401K with an employer match

• Co-workers who share your drive for excellence and desire to win in a team environment

• Knowing you are helping our clients protect their businesses while building our future together

Salary and Benefits

Pay: $50,000 to $70,000 per year

Paid Time off, Group Health Insurance, short- and long-term disability, vision coverage and life insurance. 401K with 3% company match and other benefits available.