Cash Operations Manager

Experience level: mid senior level.

To implement the ATM and devices value proposition in alignment with Client Coverage, Consumer Clients Lesotho objectives. To ensure that clients across all segments can conduct electronic transactions, through automated transaction terminals (e.g., ATM (Automated Teller Machine), BNA (Bulk Note Acceptor), RBNA (Retail Bulk Note Acceptor) etc., and future ones to be defined.

Type of Qualification: First Degree

Field of Study: Business Commerce

Experience Required

Client Coverage

Personal and Private Banking

More than 10 years

Appropriate branch banking experience; and demonstrating solid Branch Banking understanding with tactical insight into the daily operations and controls within a Branch.

More than 10 years

Detail knowledge of Branch Banking processes, practises, products and services

More than 10 years

Experience in Digital and Physical Channels in a financial environment, with a good understanding of the technology, systems and processes required to deliver a front-end customer experience and the relationship with digital migration. Experience of branch banking and ATM operations and cash lifecycle management

Behavioural Competencies

• Adopting Practical Approaches

• Conveying Self-Confidence

• Convincing People

• Developing Expertise

• Developing Strategies

• Embracing Change

• Examining Information

• Exploring Possibilities

• Making Decisions

• Meeting Timescales

• Providing Insights

• Upholding Standards

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.