#138204 - Software Engineer

Experience level: associate.

Key Responsibilities

• Analyze, triage, and resolve production issues, including problems affecting events that are already in progress.

• Partner with client support and go-to-market teams to address support tickets and meet established service-level agreements (SLAs).

• Monitor production systems and respond promptly to alerts and performance degradation.

• Support architecture changes and system integrations that affect the platform.

• Maintain and update event logic as dependencies and underlying systems evolve.

• Support and onboard additional team members as the team grows.

Must-Have Skills

• 3–5 years of professional software engineering experience.

• Strong Java and Spring Boot experience as the primary backend skill set.

• React experience for frontend development and troubleshooting.

• Experience with Kafka and GraphQL .

• Experience with SQL or MongoDB .

• Experience with software build and deployment processes.

• Senior-level ability to ramp up quickly and take ownership across multiple projects with a high degree of autonomy.

• Experience with at least one of the following:
• Dagster

• Data Lakes

• Amazon Athena

Nice-to-Have Skills

• Python and Django backend experience. Java/Spring Boot is the predominant focus; candidates without Python/Django experience will still be considered, while strength in both areas is an advantage.

• Product management experience working with go-to-market teams and engineers on prioritization.

• Experience with AI-assisted development tools such as Claude, Cursor, or Windsurf .

• Demonstrated initiative in taking work through code merging and deployment without close supervision.

• Clear, concise communication and comfort working through ambiguity.

• Strong prioritization and strategic thinking skills.

• Experience using data to troubleshoot and resolve production issues.

Required Tools & Platforms

• Java and Spring Boot

• React

• Kafka

• GraphQL

• SQL or MongoDB

• At least one of:
• Dagster

• Data Lakes

• Amazon Athena

• Client-provisioned AWS WorkSpace

Location, Time & Engagement

• Candidates must be based in an eligible LATAM location .

• US Central Time (CST) coverage is required.

We are seeking a hands-on Software Engineer to support a high-traffic, live event platform. You will diagnose and resolve production issues across interconnected backend and frontend systems, partner with client-facing teams, and keep active events running reliably.

Java and Spring Boot are the primary focus. Senior-level ownership, autonomy, and the ability to ramp up quickly across multiple projects are essential.

Enterprise experience is strongly preferred.